An interview with Ines Heubeck, Quality Manager at Insempra. 

Achieving ISO 9001 certification is a milestone for any company committed to quality. At Insempra, we are proud to have achieved this standard. But what exactly does this achievement mean? We spoke to Ines Heubeck, who led the certification process. 

What does ISO 9001 certification mean to Insempra? 

“ISO 9001 demonstrates our commitment to the highest quality standards. It shows that we have established effective processes to deliver products and services to our customers at a consistently high level”. 

What challenges did you face during the certification process? 

“The biggest effort was to document all existing processes and ensure that they comply with ISO standards. This required close cooperation with all departments. It was a team effort that brought us even closer together. 

How will the certification affect Insempra’s future? 

“It gives us a strong foundation to build on. Our customers can be confident that quality is our top priority. It also helps us to continuously improve. 

We are proud of our team and the collaboration that has made this achievement possible. Together we look forward to a sustainable and quality-driven future. 

Posted by Nicole Laurence